Want try VideoCX for yourself? Tell us about your CX program with video...
Easily Understand Emotion
See, hear, feel and quantify your customer and employee experiences
Uncover the 'Why'
Go deep behind the score and drill down to actionable insights with powerful evidence
Rapidly share powerful insight, demanding attention and transforming culture
Enhance Survey Experience
Enable respondents to freely express thoughts and feelings, greatly improving the feedback experience
Ready to humanize your CX program? Contact us to see how easy it is...
Enable your customers and employees to share their experiences via video, across any touchpoint, on any device, at any time.
Try it now
Powerful video analytics provide real-time insight and alerts into key themes, trends and emotions experienced across the journey.
See it in action
Transform the way you communicate feedback with stories that engage stakeholders and drive empathy.
Drive change and strengthen relationships by following up on feedback with video replies.
Want to reveal the why behind CX scores? Book your VideoCX demo today...
It's not Hollywood - these are people's raw feelings that you see and it’s extremely impactful. What we hear from customers is very much raw, in-the-moment feedback and it's something that we're using extensively at Asda to get the entire business engaged with the customer to drive change.
At Clorox we really value data which is a great thing but I think sometimes it's hard to really showcase the impact of that data. So within our own four walls, with our leadership teams, we've been able to take that data to the next level and showcase consumers that actually are articulating those points out of their own mouths via video
At Oath, we need to have data backed insights but video helps us bring customer stories to life and that tends to be something that really resonates with our stakeholders.
Test out VideoCX to see how video makes feedback an experience...
Introducing See Suite
Looking to get your feedback in the right hands?
See Suite™, our executive focused mobile reporting app, brings to life the experiences your company creates. Providing on-stream access to customer and employee videos and analytics in real-time. Instituting a genuine and human perspective into the day-to-day decision making process"
Request more info
Request more info to put a face to your CX feedback with See Suite...
Salt Lake City, UT
10 West Broadway, Suite 700
Salt Lake City
T: +1 303 488 3301
1, O'Connell St
T: +61 411 471 562
Studio 401, Zellig Building
Gibb Street, Birmingham
UK, B9 4AT
T: +44 121 224 7703